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Customer Knowledge Base

The full detail on every OptiSHFT feature: how it works, what it's for, and how to configure it. Best for learning a feature properly or troubleshooting something unfamiliar.

Getting started

Welcome to the OptiSHFT knowledge base:

Your complete guide to every feature in the platform. Here you'll find clear, detailed documentation on how each feature works, what it's for, and how to set it up.

This is the best place to start when you want to learn a feature properly or troubleshoot something unfamiliar. Each article walks through a feature in depth: what it does, how to configure it, and how it works alongside other parts of OptiSHFT.

Articles are organised by feature area and linked below. Browse to the topic you need, or search to jump straight to an answer using the side navigation to your left.


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