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Audit

Audit Trail

With Audit Trail, you can now track changes across OptiShft from one place. The new Audit page gives administrators, HR and compliance users a centralized view of who changed what, and when, across the entire system.

Audit Trail

With Audit Trail, you can now track changes across OptiShft from one place. The new Audit page gives administrators, HR and compliance users a centralized view of who changed what, and when, across the entire system.

How to Use the Audit Module

  1. Search audit records by Date Range, Module, Reference ID, or Changed By.

    • Date Range – Select a specific date to view audit records. Use the filters to find specific audit records, then click a record to view its Audit Event Details and history.

      Audit page date range filterUsing filters and opening Audit Event Details
    • Module – View audit records for a specific module, or select All to view all modules.

      Filtering audit records by module
    • Reference ID – Search for a specific record using its Reference ID.

      Searching audit records by Reference ID
    • Changed By – View audit records for all employees or a specific employee.

      Filtering audit records by Changed By

Where to Get the Reference ID

Open the record and copy the ID from the URL after the “/”. Reference IDs are available for:

  • Employee ID

  • Client ID

  • Site ID

  • Role ID

  • Shift ID

  • Roster ID

  • Work Order ID

  • Timecard ID

  • Template ID

Notes:

  • In a future release, a Reference ID field will be added to Client, Site, Role, Employee and other records, making it easier to copy and use for search.

  • Timesheet reference ID will be available in the next release. Only Timecard ID is available in this release.

What’s Tracked

Item

Description

Date Changed

When the change happened

Changed By

Who made the change

Action

The type of change (e.g. Created, Updated, Deleted, Status Change)

Module

Which part of the system the change occurred in

Entity

The specific record that was changed

Field Changed

The exact field that was updated

From / To

The previous value and the new value

Reference ID

A unique ID for locating or referencing the change

Exporting

  • Export filtered results to CSV or XLSX.

  • Exports are limited to 100,000 rows; larger exports are queued and emailed to the user.

Built for Compliance

  • Audit records are write-once and immutable - once created, they can’t be edited or deleted at any level.

  • Retained for a minimum of seven years, giving you a reliable long-term record for compliance and reporting.

Permissions

  • Administrators have full visibility across the centralized Audit page and all record-level Audit tabs, with export access.

  • Audit records are restricted by user permissions. Users can only view audit data for the modules and records they have access to.

Role

Audit Page

Per-Module Audit Tab

Export

Administrator

Full

Full

Yes

HR Manager

Full

Full

Yes

Workforce Manager

Full

Full

Yes

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